Last updated : 16/05/2026
1. Who is the data controller?
Conciergerie Privée Suzosky, headquartered in Marcory (Abidjan, Ivory Coast), is the controller for personal data collected on this site and through its services.
Questions: contact@conciergerie-privee-suzosky.com
2. What data do we collect?
- Identity: surname, first name, title.
- Contact: email, phone, postal address.
- Mission data: routes, dates, preferences, companions.
- Payment data: handled by our partner CinetPay (never stored on our side).
- Browsing data: IP address, pages visited, time spent (anonymised outside essential cookies).
3. For what purposes?
- Deliver the concierge services requested.
- Manage your client area and mission history.
- Send you commercial information (only with your consent).
- Improve site and service quality.
- Comply with our legal and accounting obligations.
4. How long do we keep your data?
Your data is kept only for the time strictly necessary:
- Active client data: throughout the business relationship.
- Accounting data: 10 years (OHADA legal requirement).
- Prospect data: 3 years after last contact.
- Non-essential cookies: 13 months maximum.
5. Your rights
You may at any time:
- Access the data we hold on you.
- Rectify inaccurate data.
- Erase your data.
- Object to processing (e.g. prospecting).
- Port your data in a reusable format.
- Withdraw consent at any time.
To exercise these rights: contact@conciergerie-privee-suzosky.com with a copy of an ID document.
6. Security and confidentiality
Your data is stored on secure servers (HTTPS encryption, restricted access, regular backups). Our staff is bound by an absolute confidentiality obligation, formalised contractually.
7. Sharing with third parties
We never sell your data. It may be shared with:
- Our technical providers (host LWS, payments CinetPay, email).
- Our delivery partners (airlines, rental companies, event suppliers) only within the scope of the mission.
- Public authorities upon legal request.
8. Cookies
We use cookies for essential, statistical and advertising purposes. Manage your preferences via the cookie banner (bottom of page) or our dedicated cookie policy.
9. Policy updates
This policy may be updated. The date of the last update is shown at the top of this page. We invite you to consult it regularly.